Terms and conditions of use
Effective Date: July 2024
Welcome to PokeGear, an eCommerce website owned and operated by TCG Gear Ltd. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our site.
1. Introduction
1.1 These Terms and Conditions ("Terms") govern your use of the PokeGear website, located at pokegear.co.uk ("Website").
1.2 The Website is operated by TCG Gear Ltd, a company registered in [Your Country/State], under the registration number 15850874
1.3 The brand name "PokeGear" is owned by TCG Gear Ltd.
2. Acceptance of Terms
2.1 By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use this Website.
2.2 We reserve the right to amend these Terms at any time. Your continued use of the Website following any changes will constitute your acceptance of the new Terms.
3. Use of the Website
3.1 You must be at least 18 years old to use this Website. By using this Website, you represent and warrant that you are at least 18 years of age.
3.2 You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use of the Website.
3.3 You are responsible for maintaining the confidentiality of your account details, including your password, and for all activities that occur under your account.
4. Product Information and Availability
4.1 We strive to ensure that all product descriptions, images, and prices on the Website are accurate and up-to-date. However, we do not guarantee the accuracy, completeness, or reliability of any information on the Website.
4.2 All products are subject to availability, and we reserve the right to limit the quantity of any product we supply, cancel any order, or refuse service to anyone for any reason at any time.
5. Pricing and Payment
5.1 All prices displayed on the Website are in GBP (Sterling) and include applicable taxes, unless otherwise stated.
5.2 We reserve the right to change prices at any time without prior notice. The price charged will be the price in effect at the time of your order.
5.3 Payment must be made at the time of placing an order. We accept payment via credit cards and other named outlets via the checkout, please see the checkout for these providers.
5.4 If your payment method is declined, we will not be liable for any delay or non-delivery of your order.
6. Shipping and Delivery
6.1 Orders are typically dispatched within 1-2 days after receipt of payment and are shipped via [shipping method, e.g., Royal Mail].
6.2 Delivery times may vary depending on your location and shipping method selected. We are not responsible for any delays caused by the shipping carrier.
6.3 Shipping fees include handling and packing fees as well as postage costs.
6.4 Risk of loss and title for products purchased from us pass to you upon delivery of the products to the carrier.
7. Returns and Refunds
7.1 If you are not satisfied with your purchase, you may return it within 14 days of receipt for a refund or exchange, subject to our Return Policy.
7.2 Items must be returned in their original condition and packaging, with all tags attached.
7.3 We reserve the right to refuse a refund or exchange if the returned item does not meet our return requirements.
7.4 Shipping costs for returns are the responsibility of the customer, unless the return is due to a defect or error on our part.
8. Intellectual Property
8.1 All content on the Website, including text, graphics, logos, images, and software, is the property of TCG Gear Ltd or its licensors and is protected by intellectual property laws.
8.2 You may not reproduce, distribute, or otherwise use any content from the Website without our prior written permission.
8.3 All trademarks, logos, and images associated with Pokémon are the property of The Pokémon Company International, Inc., Nintendo, Creatures Inc., and Game Freak Inc. PokeGear is not affiliated with, endorsed by, or sponsored by these entities. The use of any such trademarks, logos, or images on this website is for the purpose of selling authorized Pokémon merchandise and products.
9. Limitation of Liability
9.1 To the fullest extent permitted by law, TCG Gear Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or the purchase of any products from the Website.
9.2 Our total liability to you for any claims arising from your use of the Website or purchase of products shall not exceed the amount you paid for the products in question.
10. Liability for any Supplementary Costs
Liability for any Supplementary Costs incurred by a customer caused by a delayed/lost/misrouted orders and the customer is responsibity. All return postage costs if they choose to return an item within the return period are at a customers expense if the item is not faulty, unless otherwise specified by our representatives upon contact.
In the event of a lost or delayed item, please contact us, and we will investigate the matter. If the delay or loss is beyond the customer’s control and/or not caused by the customer, we will cover the associated costs."
11. Governing Law
11.1 These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.
11.2 Any disputes arising out of or relating to these Terms or your use of the Website shall be resolved exclusively in the courts of the UK.
12. Contact Information
If you have any questions about these Terms, please contact us at:
Company Name: PokeGear T/A TCG Gear Ltd
Registered Address: 7 Bell Yard London WC2A 2JR
Email Address: sales@pokegear.co.uk
Phone Number: +44 0203 6036514
Company Registration Number: 15850874